Frank Alexander Torres

Bogotá, Colombia · +57 3106996328 · f.alexander.t@gmail.com ·

Systems Engineer with over 12 years of experience in global IT infrastructure and telecommunications, specializing deeply in the Cloud Native ecosystem. Currently focused on the end-to-end lifecycle of highly available distributed platforms, leading critical processes for installation, architecture provisioning, fine-tuning, continuous deployment, and infrastructure automation using Kubernetes and Helm. Expert in advanced troubleshooting of mission-critical systems, network layer diagnostics, and container optimization, ensuring operational resilience, security, and stability across hybrid and multi-site environments.

Experience

Solutions Architect

Ericsson · Bogotá, Colombia

Design, dimensioning, and architecture of highly available Cloud infrastructure solutions for the global telecommunications sector.

  • Architecture and automation of deployments on containerized environments using Kubernetes and Helm Charts to ensure continuous, reproducible, and resilient deliveries.
  • Provisioning, management, and performance fine-tuning of infrastructure on the Oracle public cloud using Oracle Cloud Infrastructure (OCI).
  • Configuration, lifecycle management, and advanced troubleshooting of enterprise mission-critical clusters based on Oracle Kubernetes Engine (OKE).
January 2022 - Present

IT System Expert

Ericsson · Bogotá, Colombia

Handled advanced server management and high-complexity IT support. Provided technical coordination for global integrations of CBiO nodes, system installations, and security hardening of open-source operating systems.

April 2017 - December 2021

Technology Manager at the ETB Org Unit

Tivit Synapsis · Bogotá, Colombia

Provided technical leadership within the organizational unit dedicated to ETB. Managed operational supervision of IT infrastructure and ensured strict compliance with corporate service SLAs.

June 2016 - April 2017

Staff Manager – Unix/Linux Operating Systems

SDB SAS · Bogotá, Colombia

Coordinated the enterprise Unix/Linux support department. Accountable for enterprise server maintenance, core automation, and configuration control.

October 2015 - May 2016

Production Supervisor

Movistar Telefónica · Caracas, Venezuela

Monitored and led critical production operations teams. Supervised mission-critical billing environments (BSCS for CBiO) ensuring business cycle stability.

January 2015 - October 2015

Unix Administrator

Movistar Telefónica · Caracas, Venezuela

Managed core administration of Unix/Linux platforms, deployment support, and storage optimization in multi-site distributed environments.

July 2012 - January 2015

Senior Systems Specialist

Digitel · Caracas, Venezuela

Delivered end-to-end administration of mission-critical systems, preventive/corrective maintenance, and corporate high-availability data storage support.

October 2006 - February 2012

Education

I.U.P Santiago Mariño

B.S. in Systems Engineering

Location: San Cristóbal, Venezuela. Degree officially validated in Colombia by the Ministry of National Education via Resolution No. 5204 (March 21, 2017).

Validation: 2017

Skills

Core Stack & Tools

Cloud & DevOps:

Cloud Computing (AWS, GCP, Oracle Cloud), Kubernetes, Containers, Python, Bash.

Enterprise Operating Systems:

Red Hat, SUSE, Ubuntu, Oracle Solaris, HP-UX.

Storage & Infrastructure:

Cloud-Native Storage (Block, File, and Object), Traditional Enterprise Storage (SAN, NAS, VMAX, VNX, HP 3Par), High Availability (Veritas Cluster), Core Telecom Infrastructure (Ericsson Nodes CBiO: OCC, CCN, SDP, AIR, BSCS, ECM, EOC).

Methodologies & Workflows
  • High Availability & Resilient Architecture Design
  • Configuration Management & OS Hardening
  • Agile Methodologies (Scrum) and Cross-functional Teamwork
  • System Upgrades & Complex Migrations Management

Certifications

  • Certified Kubernetes Administrator (CKA) - The Linux Foundation (Nov 2023)
  • AWS Certified Cloud Practitioner - Amazon Web Services (Nov 2023)
  • Oracle Certified Foundations Associate - Oracle (Dec 2022)
  • Linux Foundation Certified System Administrator (LFCS) - The Linux Foundation (Nov 2020)
  • ITIL Foundation Certificate in IT Service Management (May 2018)
  • HPE Partner Ready Certification and Learning (April 2016)

Completed Courses

The Linux Foundation
  • Managing Kubernetes Applications with Helm (LFS244)
  • Kubernetes Security Essentials (LFS260)
  • Kubernetes Fundamentals (LFS258)
  • Containers Fundamentals (LFS253)
  • Kubernetes and Cloud Native Essentials (LFS250)
  • Linux System Administration Fundamentals
Oracle & Red Hat Ecosystem
  • OCI Kubernetes Engine Specialist - Oracle
  • Introduction to OpenShift Applications (DO101) - Red Hat
Multi-Cloud & Core Infrastructure
  • OpenStack - From Beginner to Expert - Udemy
  • AWS Cloud Practitioner Enterprise Training - Amazon Web Services